Please allow 1-2 business days for us to process your order. Majority of time, we will ship your order the next business day, but during a sale period or weekends, it may take an extra business day.
Express Delivery 1-2 working days Standard Delivery 1-5 working days Please note Tomato Fit is not responsible for Royal Mail delivery schedule and cannot guarantee your item will be received in the above time frame. It is just an estimate. To track your order, please follow this link: https://www3.royalmail.com/track-your-item#/.
Certain types of items cannot be returned, like underwear. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
We ship worldwide with Royal Mail. All orders are fully traceable on their website and we offer a signature on delivery service. Worldwide: 7-10 business days Please note Tomato Fit is not responsible for Royal Mail delivery schedule and cannot guarantee your item will be received in the above time frame. It is just an estimate.
If you have provided us with an incorrect address or postcode, please email us ASAP so we can fix the issue before your item is sent out. If you have noticed an error after the package has been dispatched, please message us and we can see what we can do.
If your item does not arrive or is lost in transit we are not legally responsible. Once the parcel has been lodged with Royal Mail it is considered their property until delivery has been made.
If further investigation is required to locate your parcel we will assist in any way we can but are not responsible for the outcome. However, all packages sent out are fully traceable so it is unlikely this will occur.
We will do our best to avoid and reduce the customs duties and taxes payable on all international orders. However, in the event that an international shipment attracts custom duties and taxes, customer is required to pay all the customs, Duties and Taxes on the order.